Purchased the 28" new for a trip to the US in June, but it arrived with one wheel missing and shortly thereafter, the zipper broke. We discarded it in the US and bought a new suitcase. I had purchase a similar 24" last year for a trip to Japan but on that trip the zipper for the divider malfunctioned - it's not a deal breaker so we're continuing to use it with the malfunctioning zipper since it's inside and not external. But I am now wary of the quality of these cases.
Cindy K.
Big, sturdy and light. Just right for my use.
Kok Chuan B.
Luggage as advertised. Looks in good quality. Let’s see how good will it be after the trip…